This phishing campaign can lead to a variety of other security risks for victims exposed to the threat. ![]() When the user clicks on it, they are redirected to a phony Spotify website where they are prompted to enter their username and password for the hacker’s disposal. However, the link contained in the email is actually a phishing link. So, how are the account hijackers conducting these phishing attacks? The campaign sends listeners fraudulent emails that appear to be from Spotify, prompting them to confirm their account details. The campaign lures users into giving up their account details, putting innocent Spotify customers’ credentials at risk. While the music streaming platform is a convenient tool for users to download and listen to their music, hackers are capitalizing on the company’s popularity with a recent phishing campaign. Contact Spotify for support with using Spotify Premium or queries about your Spotify Premium account.Many music-lovers around the world use Spotify to stream all of their favorite tunes.Contact Spark if you're having trouble adding, activating or cancelling you Spotify Premium.Download your music while you're using WiFi, so you can listen to it when you're offline. ![]() Play music while on WiFi to save your data.In your Spotify app select Settings > Select Music quality to adjust your quality preference. When streaming from your mobile on 3G or 4G, set the audio quality to Normal.Listening to songs, playlists and podcasts you have already downloaded does not use data. Spotify Premium also lets you download songs, playlists and podcasts using your data. That's about 17 hours of music per GB of data. An hour of streaming at the normal quality (96kbps) uses approximately 1MB per minute. Streaming music will use the data included in your plan. View Spark Mobile plans How do I manage data usage? Check out our mobile plans for other plan options if you no longer need a plan that includes Spotify Premium. If you have Spotify Premium included, it can't be cancelled. Follow the steps to cancel Spotify Premium.Your Spotify Premium will continue to work until the end of your monthly renewal. If you don't have Spotify Premium included in your plan, you can cancel at any time. Go to Cancel Spotify Premium How do I cancel Spotify Premium with Spark? If you already have an active Spotify Premium subscription, you’ll need to cancel it before activating Spotify Premium with Spark. How do I cancel Spotify Premium with Spotify? Follow the steps above in the section How do I add Spotify Premium?, then follow the steps in the section How do I activate Spotify Premium? Then activate it again using your existing account information. If you’re changing from a Spark mobile plan that has Spotify Premium included, and your new plan has the option of 50% or 10% off Spotify Premium, you’ll need to add this in MySpark or the Spark app.If you're changing across Spark mobile plans with Spotify Premium included, then your details will remain with your existing Spotify account.How do I download the Spotify app?ĭownload the app and sign in with your Spotify account details.ĭownload the Spotify app for Apple Can I keep Spotify Premium when I change plans? Follow the steps above to activate Spotify Premium in MySpark or the Spark app. The activation link in the SMS you sent me isn't working. You’ll keep your Spotify Premium status and all your playlists. Go to Cancel Spotify Premiumįrom the end of your monthly renewal with Spotify, you can activate Spotify Premium with Spark. If you have an active Spotify Premium subscription, you’ll need to cancel it before activating Spotify Premium with Spark. If you’re having issues getting to the Spotify website to complete your activation, you’ll need to enable pop-ups on your browser or use the Spark app. Note: Some internet browsers may block the redirect to Spotify. ![]() To complete the activation of Spotify Premium you'll be taken to the Spotify website to sign-in or create an account. Follow the steps to activate Spotify Premium.For Prepaid customers, the charge will be refunded to your prepaid balance.For Pay Monthly mobile and broadband customers, there will be no refund as there has not been a charge.If you don't activate Spotify Premium within its first subscription cycle (30-days for Pay Monthly mobile and broadband, 28-days for Prepaid), it will be cancelled. Once you've finished adding Spotify Premium you'll receive a notification in the next 15 minutes when it's ready to activate. Before you can start using Spotify Premium you need to activate it.Follow the steps to add Spotify Premium.Select Subscriptions under the Products section.Note: If you don't have a MySpark account yet, you can follow these steps to create one. Select MySpark from the Menu and sign in if you are asked to.If you don't have Spotify Premium included in your plan, you can add it in MySpark or the Spark app.
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